ServiceNow Solutions

SIMPLIFY YOUR BUSINESS

Users have different needs, but regardless if the user is an employee, a customer or a field technician, they have one thing in common: they expect an exceptional user experience. ServiceNow solutions implemented by Techsprint Solutions Service ensure that your users’ unique challenges are solved.

ServiceNow Solutions

Digital workflows optimize how things get done for any business – for customers, partners and employees. Together with you we discover ways to work better and continuously improve user experiences, enhance your configuration and identify under-utilised features with tools and best practices.

Customer Service Management (CSM)

Improve service operations and engage customers with digital workflows. Solve customer problems by bringing front, middle, and back offices together.

Field Service Management (FSM)

Connect field service with other teams and mobile tools to quickly respond to and prevent issues. Ensure the safety of both customers and workers.

Custom Application Development (APP DEV)

Build low-code apps quickly, with more creators and less complexity. Safely scale cross-enterprise experiences that users love.

ITSM

Deliver resilient services that increase productivity and create amazing experiences wherever your employees work, with the most innovative ITSM solution.

Strategic Portfolio Management

Create greater value from your initiatives and enable change faster across the enterprise. Plan, prioritize, and track work aligned to business objectives.

Human Resources (HRSD)

Improve productivity by streamlining the employee service experience with intelligent workflows.

Augmented Reality for Field Service Operations

Improve Service Operations

Enable remote diagnosis and repair while minimizing travel costs.

Resolution at Lightspeed

Enable teams to view real time equipment data for servicing and expert support.

Training & Troubleshooting

Deliver a proficient workforce to diagnose, get help and resolve issues in less time.

Techsprint Solutions Service is here to help

Strategic Consulting

Evora’s ServiceNow certified experts are here to help support your understanding of the solution capabilities, development of a roadmap, selection of the right technical components and planning for the implementation. We are here to discuss your business needs and help improve your processes.

Implementations & Integrations

Dream Big! With ServiceNow we help take your challenges, processes and vision and turn them into an actionable solution. Evora’s certified ServiceNow consultants collaborate with your business and end users to deliver a ServiceNow environment that creates exceptional outcomes, user experiences and is scalable with your growing business.

Assessments & Roadmaps

Evora offers Assessments and Roadmaps as a service that focuses on client maturity levels, end user experience and business outcomes. The assessment consists of a series of questions and probes by experienced ServiceNow certified resources to establish an “as is” profile.  That data is compiled into a report showing the recommended action steps to deliver a consumer grade experience by aligning best practices, addressing pain points and identifying “low hanging fruit”.

Retainer Teams

Evora’s retainer teams are designed to provide you with a low monthly cost to support your ServiceNow needs. Evora offers on-shore, off-shore or blended retainer teams that are great for: maintenance and support, implementation readiness, custom app development, quality assurance and more!

Get Started Today!

Transform your asset management with the power of the Maximo Application Suite. Contact us today to learn more about our services and how we can help you achieve operational excellence.

 

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